Managed IT Services
Managed IT Services That Empower Your Business Growth
Horizon Managed Services is proud to provide straightforward and effective Managed IT Services that support your daily operations and your long-term growth.
We work with our clients a close partner, invested in your business journey, culture, and ability to reach the next level. Our managed IT services plans are formulated to fit your business like a glove – and eliminate the stress and uncertainties of the growth phase.
Why Choose Horizon's Managed IT Services?
Growing businesses can’t afford the struggle of living from one technology breakdown to the next. When you invest in managed IT services with Horizon Managed Services, you get round-the-clock access to an entire team of technology experts. These specialists work around the clock to eliminate issues and risk factors long before breakdowns occur – so you can focus on running your business without interruptions.
At Horizon, we take a client-focused approach to helping our partners grow their businesses. Our focus is on leveraging simple, yet powerful technology solutions that are designed to provide maximum value with minimal effort.
We understand that the world of IT can be complex and confusing, so we strive to make it as easy and straightforward as possible for our client's success.
Our growth mindset means that our team always looks for ways in which technology can enhance business operations and help our clients reach their goals. To achieve this, we employ an experienced team of professionals who are committed to delivering high-quality results.
Growing businesses have a couple options to manage their IT infrastructures.
Working with a Managed IT Services Provider
Comprehensive coverage of IT infrastructure
Flat, predictable monthly cost
Access to cutting-edge IT security systems
24/7/365 security monitoring
Proactive problem solving
Updates and fixes are included
Long-term solutions (to avoid recurring issues)
Fast response times (within minutes)
Minimal downtime (if any)
Working with a Break-Fix Company
Only show up when systems break down
Expensive, unexpected repair costs
Pricey security upsells after a breach occurs
No security monitoring
Reactive problem solving
Short-term solutions and band-aid fixes
Long response times (hours or days)
Extended downtime whenever something breaks
Lost productivity and revenue
Break-fix providers get paid to fix your IT problems – your losses are their victories. Managed services providers lose money when you run into issues, and they work day and night to help you avoid interruptions altogether.
Horizon Managed Services is focused on your bottom line and your business continuity. From customer experience to workflow optimization, we understand that technology in your business is playing a big role in the way your business operates and grows.
Horizon’s Managed IT Services
Business growth is a time of uncertainty – the next best move is not always crystal-clear. Our specialists work closely to understand your current IT setup, future goals, capabilities, and more to guide you through the growth phase with minimal risk.
A business is only as good as its communication abilities. Horizon will implement the latest VOIP technology and make sure the whole team is set up for success.
Healthy productivity is the backbone of every growing business. Our specialists work closely within your technology infrastructure to examine what’s working well, what needs improvement, and how we can continuously optimize your IT to make sure everyone does their best work.
Microsoft 365 is the foundation for many companies’ daily operations. Whether it’s email, Teams, shared calendars, or anything else, we’ll make sure you’re maximizing your investment.
24/7 Network Monitoring
Your network doesn’t take days off – and our experts keep tabs on your IT infrastructure around the clock, on weekends, holidays, and everything in between to keep operations running smoothly day after day.
The future of business is in the cloud, but the “perfect” cloud formula looks different for every company. Horizon’s cloud experts will conduct a detailed business discovery to determine which operations are best managed on-site versus off-site – then build a custom plan.
Our technicians are on standby to answer questions, field concerns, and solve any issues with your IT setup - no matter when they occur.
The Horizon Promise
A Fully-Customized IT Strategy
Every Horizon IT plan is based on thorough research and analysis – and no two strategies are the same. We’ll understand your company on the ground level, then craft a plan that covers all your bases.
“Hindsight is 2020” should never be your reality in IT. We keep constant tabs on our clients’ IT infrastructures to spot the warning signs of problems – then implement long-term solutions before you experience any interruptions.
When you partner with Horizon, you can think of us as your IT department down the hallway. If any questions or concerns come up, our technicians will respond in a matter of minutes.
Convoluted pricing and hidden fees have no place in our service model. You pay a flat, predictable monthly rate for our services, period.